Privacy policy

This policy explains what personal information White Agency Group Pty Ltd ("White Agency", "we") collects through this website and how we use it. It is written to be read, not to be dense.

What we collect. When you submit a form we collect the name, business name, email, phone number, Instagram handle and message you provide, along with which service you selected and the page you submitted from. We do not ask for and do not want financial details, government identifiers or passwords through this site.

How we use it. We use your details only to respond to your enquiry, to send the guides you requested, and to keep a record of the conversation in our own customer relationship system. We do not sell your information and we do not share it with third parties for their own marketing.

Where it is stored. Form submissions are transmitted over an encrypted connection and stored in our internal CRM, which is hosted on infrastructure located in the United States and the European Union. Access is limited to the White Agency team.

Analytics and cookies. This site uses only the cookies required for it to function and, if enabled, privacy-respecting analytics that do not track you across other websites. You can decline non-essential cookies without losing any functionality.

Your choices. You can ask us to show you the information we hold about you, correct it, or delete it. Email admin@whiteagency.com.co and we will action the request within a reasonable time.

Retention. We keep enquiry records for as long as there is a genuine business reason — an active conversation, a live client relationship, or a legal obligation — and remove them when there is not.

Contact. Questions about this policy go to admin@whiteagency.com.co or +61 476 676 354, White Agency, Sydney, Australia.